Our customer reviews
We are always happy to get feedback from our valued customers so that we can continue to improve our service. If you could spare two minutes of your time to write a review, we would be really grateful and very happy to read it.
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Geraldine
March 2025
Hotel of Excellence
Very relaxing stay in a superbly located hotel with outstanding scenic views. Immaculately clean. Helpful, cheerful staff. I particularly liked their genius idea of running a shuttle bus to town to provide their guests with safe and reliable travel options to take advantage of the magnificent Town and beauty spots.
Karen
March 2025
Highly Recommend
Myself & my partner have stayed twice now at the Gleneagle Hotel. Both times it has been perfect. We stayed at the weekend. All the staff were great and the lady on reception with blonde hair was especially lovely. We will certainly be back for another stay and will be recommending it to others!
Audi
February 2025
A little piece of paradise on earth.
We had a fantastic overnight stay, and went to The Fureys in the Gleneagle Ballroom. Afterwards we went to the Backstage Bar for more live trad music, and to cap off a wonder night of entertainment, we had a late, late night cap in the Green Room. We stayed in a room with a balcony with had scenic views of the Killarney National Park ��. Breakfast next morning was in the Fiadh restaurant, where we had a delicious fresh Irish breakfast.
Bryan
January 2025
Customer Rating:
My Go To Hotel In Killarney
Love this hotel. A regular visitor here and tbh if it's not available when I'm looking for a weekend break, I tend not to even consider another hotel in Killarney and will look else where. On this, like on many other visits, I availed of the solo family break offer for myself and my 5yo daughter and also took in a show at the adjoining INEC. If you so choose to, you don't have to venture out of the hotel as there is always something going on here, likes swimming, kids entertainment, gift shops, live music etc. The perfect getaway break for couples or in my case families. 5 star all the way.
Chris
December 2024
Entertainment was class
great hotel and great atmosphere over xmas. was only there for one night on business, but will definitely be back again. food was tasty, reasonably priced. live entertainment was top class as always in the green. really cant complain about anything and would highly recommended.
Lee
July-2024
One of / if not the best hotel stay I have ever had
Good: All the staff where so friendly and always greeted you with a smile
Bad: This one is easy ……. There is nothing we didn’t like
Jack
June-2024
Great value and good location
Great property. Within walking distance to downtown. Hotel has a shuttle which cost about €2 each at the time of our stay. I booked a family room and it had one double bed and 3 twin beds. Rooms are great for families. Property is very large with fantastic amenities. Also great for large groups. Hotel is very well organized and wonderful staff. Has several bars. Our rate included full Irish breakfast and they have a large selection of food items which was great. Definitely recommend this property.
Emma
June-2024
Exceptional Staff on a busy weekend
We stayed for three nights and really would find it difficult to fault any part of our stay! The beds were very comfortable, the pool and sauna facilities were great, breakfast was very good too! The real standout is that, even on an exceptionally busy Bank Holiday weekend with Bikefest happening right outside the door, the staff were some of the nicest, most helpful people I have met in any hotel, they really couldn't do more for you. Would highly recommend!
Lisa
June-2024
Bikefest
Stayed 1 night. Was able to check-in an hour earlier, staff member rang me when the room was available. Was gifted complimentary chocolates for my birthday which was a lovely touch. I would definitely recommend this hotel & I look forward to my next stay
Mark
June-2023
6 Stars
Would give the service 6 stars if I could, best night away in years, music in all the bars, staff brilliant and didn't Matter if it was a sandwich or a pint always trying to make sure it's a great night