Accessibility at Gleneagle, Killarney

At Gleneagle, Killarney we are committed to creating an experience where everyone feels welcome, comfortable and able to fully participate.

Accessibility for us goes beyond physical access to buildings. It includes the entire guest journey — from researching and booking a stay, to arriving, enjoying the hotel and events, and sharing feedback afterwards.

Whether you are staying with us, attending a concert at Gleneagle Arena, visiting for a conference, or simply dining with friends, our aim is to remove barriers wherever possible so that every guest can enjoy their experience with confidence.

We recognise that accessibility needs may relate to mobility, sight, hearing, neurodiversity, learning, long-term health conditions or hidden impairments, and we are committed to supporting guests with a wide range of access needs.

Accessibility is an ongoing journey for us. We continue to review and improve our facilities, services and training so that Gleneagle remains a place where everyone feels welcome and included.

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Our Accessibility Promise

At Gleneagle, accessibility is about creating an environment where every guest feels respected, comfortable and able to enjoy their time with us.

If something does not work for you, or if you need support planning your visit, our team will always do their best to help. We believe accessibility is not only about facilities, but about listening, understanding individual needs and finding practical solutions wherever possible.

From the moment you begin planning your visit to the moment you return home, we want your experience with us to feel supportive, welcoming and barrier-free.

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Accessible at a Glance

Key accessibility features across Gleneagle, Killarney and Gleneagle Arena include:

  • Accessible guest bedrooms within the hotel
  • Lift access to accommodation and public areas
  • Accessible restroom facilities
  • Accessible parking spaces close to main entrances
  • Accessible seating options at Gleneagle Arena concerts and events
  • Wheelchair-adapted shuttle transport
  • Staff available to assist guests with accessibility needs
  • Pre-visit accessibility planning support from our team
  • Website designed with accessibility best practices in mind

For detailed information please refer to our Access Statement or contact our team directly.